Overview

At Peakline Property Maintenance, we aim to provide high-quality property maintenance services and ensure customer satisfaction. If you are not satisfied with the service provided, please contact us so we can resolve the issue as quickly as possible.

Service Issues

If you experience any problems with the service delivered, you must notify us within 48 hours of the work being completed. We will review the issue and, where appropriate, arrange for corrective work.

Refunds

Refunds may be considered in situations where:

• The agreed service was not completed as described
• The issue cannot be resolved through corrective work
• All refund requests will be reviewed on a case-by-case basis.

Cancellations

• If you wish to cancel a scheduled service appointment, please notify us as soon as possible.
• Cancellations made at least 24 hours before the scheduled service will not incur any charges.
• Late cancellations may be subject to a cancellation fee.

Non-Refundable Services

Once a service has been fully completed and approved by the customer, it may not be eligible for a refund unless a service issue is reported within the stated time period.

Contact Us

If you have any questions regarding our Return & Refund Policy or wish to report an issue with a service, please contact us through the contact form available on our website.